I am receiving the error message 'Could not read characteristic'

Could not read characteristic

Are you receiving the following error message 'Could not read characteristic' as shown below:

This error is an issue with the sensor communicating with your cell phone or tablet. Here is how I recommend fixing this issue:

1. Make sure you are within 10 feet of the sensor with a clean line of sight

2. Turn off bluetooth on your phone. This will disconnect you from the NoiseAware sensor and give you a fresh start. You will have to turn bluetooth back on to connect to the sensor again when you restart the setup process.

Click on setup sensor to restart the install process and follow this guide to reinstall your sensor if you have any additional questions.


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