FAQ's

Find answers to your frequently asked questions.

20 Articles

  • What is NoiseAware & how does it work? NoiseAware is the first and only 100% privacy-safe noise monitoring solution built for your entire property - inside and outside....
  • Is an Indoor Sensor required? Yes. Our Indoor Sensors are what transmit data to your dashboard.
  • Can People Unplug It? Yes - but this is super rare. You will receive a notification if the sensor is being tampered with or if NoiseAware loses connection to...
  • Do I Have to Have a Subscription? Yes. The subscription is required for using NoiseAware. We store all noise data in perpetuity, allow an unlimited number of users per...
  • How many sensors do I need? Every property is different. We recommend having a sensor in each of your property's Activity Zones (places people tend to congregate)....
  • Can I use NoiseAware at multiple properties at once? Absolutely! NoiseAware was built for property portfolios of all sizes. Our dashboard allows you to view an infinite number of properties...
  • Can multiple people receive alerts? Yes. Just like you can have multiple properties, you can have an infinite number of people receive alerts via email and/or text.
  • How can we tell if it’s neighbors or guests being loud? NoiseAware works best when installed near an ‘activity zone’. Activity zones can be patio dining tables or patio living room sets, fire...
  • Listing Language for Disclosing NoiseAware Check it out here: https://noiseaware.io/best-practices
  • Viewing infinite noise data The dashboard has infinite data, the mobile app is limited access and is made for on the go. Click here to go to your dashboard. 
  • How to view entire noise history The NoiseAware mobile app only displays noise data from the past 7 days. Our app is made for quick, on the go data. If you need infinite...
  • Does cold weather affect the outdoor sensor? NoiseAware's outdoor sensors are 100% weatherproofed. However, one thing to note is that extremely cold weather will affect battery...
  • How do I receive noise alert notifications? Noise alerts can be received by email, text, and/or push notifications! Push notifications are managed through your phone's settings.
  • How do you change your noise thresholds? To edit your properties noise thresholds, navigate to the property menu and select your desired property: Once you are on the desired...
  • How do you edit your noise thresholds on the mobile app? Go to your properties tab from the bottom menu of your mobile app, and select the property where you would like to edit the threshold:...
  • Suggested Rental Agreement Language Here is the Rental Agreement Language our team recommends: "Please be mindful of our neighbors during your stay. Our property's quiet...
  • Suggested Guest Book Language Here is the Guest Book Language our team recommends:  "Welcome to our respectful and responsible community. We are pleased to inform you...
  • Suggested protocol for responding to noise alerts Once you receive a noise alert from NoiseAware, you should click on the included link to check your dashboard and assess the noise...
  • Why is my sensor offline? Why is my sensor offline? Soft Reset Troubleshooting Hard Reset Soft resetting your sensor The first step to troubleshooting any offline...
  • Why is my Gen 2 sensor offline? Why is my sensor offline? Soft Reset Troubleshooting Hard Reset Soft resetting your sensor The first step to troubleshooting any offline...